I absolutely love Native Sun but the beaches location needs to do better. I'd rather drive out of the way and go to the Baymeadows location. The employees aren't as friendly and the deli workers never seem to know what's going on. One time I waited over 20 minutes for a simple sandwich and I was the only one in there. Everytime I asked someone about my order they'd say they had to go to the back and check, only to come out still confused until finally the person who took my order came out with it. After that I started only ordering what was pre-made. Only problem with that is everything tasted bland and nothing like what you get at the other locations! So now I only go there for a handful of groceries and I drive to the Baymeadows location when I want something from the deli for lunch or brunch. Please do better at this location!
Native Sun had everything I was looking for and at great prices! I brought my 16 year old son with me and he was excited to try some new things. It is always a pleasure to shop at Native Sun.
Horrible service in the wraps/salad area. Employees seem uninterested in helping customers. I asked for a wrap to be made vegan and the guy said "you want it gluten free?" I said no vegan and he seemed confused then put my order in. After waiting 20 minutes I asked where it was they said they didn't have my order so I left. It's nice to have vegan options but I wish the staff actually cared about their jobs. One of the employees (heavier guy with beard) kept talking over me when I was ordering and would never stop conversations with his fellow employees who were trying to help me.
I go here for unique products I can't find in my nearby health food stores and for the convenient location to home. They could competitively price the more commonly available products better...and managers please train your employees in better customer service. I'll keep going back now and then.
Anyone who would rate native sun less than 5 stars doesn't go enough. It's by far & away the best grocer around.
Native Sun Natural Foods Market is a US Grocery Or Supermarket based in Jacksonville Beach, Florida. Native Sun Natural Foods Market is located at 1585 3rd St N, Jacksonville Beach, FL 32250, USA.
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